Online store Natuscape<\/strong><\/p>\n Natuscape<\/strong><\/p>\n Address: Wojs\u0142awska 63A, 39-300 Mielec<\/p>\n NIP: 8172207240<\/p>\n Email: sklep@natuscape.pl<\/p>\n Phone: +48 530 072 247, +48 177 842 579<\/p>\n 1. The consumer has the right to withdraw from a distance contract without giving any reason within 14 days of receiving the goods.<\/p>\n 2. To exercise the right of withdrawal, the Consumer should send an unequivocal statement (e.g., a letter sent by mail, e-mail) to the Seller’s address.<\/p>\n 3. The consumer may use the model withdrawal form, but this is not mandatory.<\/p>\n 4. The refund will be made by the Seller no later than 14 days from the date of receipt of the returned goods.<\/p>\n 5. The consumer bears the direct costs of returning the goods.<\/p>\n 6. Returns should be sent to the following address: Natuscape, Wojs\u0142awska 63A, 39-300 Mielec<\/p>\n 1. The Seller shall be liable to the Consumer for the conformity of the goods with the contract in accordance with applicable law.<\/p>\n 2. Complaints may be submitted in writing, electronically, or by telephone using the Seller’s contact details.<\/p>\n 3. The complaint should include: the Consumer’s first and last name, contact details (address, email, or phone number), a description of the defect in the goods and the date it was discovered, and the Consumer’s request (e.g., replacement, repair, price reduction, withdrawal from the contract).<\/p>\n 4. The seller will consider the complaint within 14 days of receipt a6> its receipt and inform the Consumer about further proceedings.<\/p>\n The Consumer shall not have the right to withdraw from the contract, inter alia, in relation to contracts: <\/p>\n 1. for the provision of services, if the Seller has fully performed the service with the Consumer’s express consent,<\/p>\n 2. where the subject of the service is a non-prefabricated item, manufactured according to the Consumer’s specifications or serving to satisfy their individual needs,<\/p>\n 3. where the subject of the service is an item that spoils quickly or has a short shelf life.<\/p>\n 1. In matters not covered by these Terms and Conditions, the provisions of Polish law shall apply, including the Consumer Rights Act and the Civil Code.<\/p>\n 2. The Terms and Conditions are available on the store’s website and can be downloaded in electronic form.<\/p>\n\u00a71. Seller’s details <\/h2>\n
\u00a72. Right to withdraw from the contract (returns) <\/h2>\n
\u00a73. Complaints (goods not in accordance with the contract) <\/h2>\n
\u00a74. Exceptions to the right of withdrawal <\/h2>\n
\u00a75. Final provisions <\/h2>\n